AEGLIX vulnerability intelligence
CVE-2021-37415
CRITICAL · CVSS 9.8 · Analyzed
Published: 2021-09-01 · Updated: 2026-06-17 · Source: NVD
Vulnerability overview
Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
Severity and scoring
- CVSS score
- 9.8 · CRITICAL
- CVSS version
- 3.1
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-306
CVSS measures technical severity; it does not establish whether this vulnerability is being exploited in your environment.
Known exploitation and remediation
Listed in CISA’s Known Exploited Vulnerabilities catalog.
- Affected product
- Zoho · ManageEngine ServiceDesk Plus (SDP)
- Added to catalog
- 2021-12-01
- Required action
- Apply updates per vendor instructions.
- CISA remediation due date
- 2021-12-15
CISA deadlines apply to the organizations covered by its directives. Confirm your own remediation requirements.
Verify affected versions and patch availability in the vendor advisory before making changes.
Affected products and versions
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11005:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11006:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11007:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11008:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11009:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11010:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11011:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11112:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11113:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11114:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11115:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11116:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11117:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11118:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11119:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11120:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11121:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11122:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11123:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11124:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11125:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11126:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11127:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11128:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11129:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11130:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11131:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11132:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11133:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11134:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11135:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11136:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11137:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11138:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11139:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11140:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11141:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11142:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11143:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11144:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11200:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11201:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11202:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11203:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11204:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11205:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11206:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11207:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
These are NVD CPE applicability entries. Some products depend on configuration conditions; consult the official record to confirm applicability.
Advisories and references
- https://www.manageengine.com
Product
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
Release Notes
- https://www.manageengine.com
Product
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
Release Notes
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415
US Government Resource