AEGLIX vulnerability intelligence
CVE-2021-44077
CRITICAL · CVSS 9.8 · Analyzed
Published: 2021-11-29 · Updated: 2026-06-17 · Source: NVD
Vulnerability overview
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Severity and scoring
- CVSS score
- 9.8 · CRITICAL
- CVSS version
- 3.1
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-306
CVSS measures technical severity; it does not establish whether this vulnerability is being exploited in your environment.
Known exploitation and remediation
Listed in CISA’s Known Exploited Vulnerabilities catalog.
- Affected product
- Zoho · ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus
- Added to catalog
- 2021-12-01
- Required action
- Apply updates per vendor instructions.
- CISA remediation due date
- 2021-12-15
CISA deadlines apply to the organizations covered by its directives. Confirm your own remediation requirements.
Verify affected versions and patch availability in the vendor advisory before making changes.
Affected products and versions
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
Before (exclusive): 11.1
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11138:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11139:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11140:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11141:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11142:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11143:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11144:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11145:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11200:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11201:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11202:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11203:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11204:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11205:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11206:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11207:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11208:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11209:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11210:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11211:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11302:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11303:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11304:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11305:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
Before (exclusive): 10.5
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10519:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10520:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10521:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10522:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10523:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10524:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10525:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10526:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10527:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10528:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10529:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
Before (exclusive): 11.0
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11000:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11001:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11002:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11003:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11004:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11005:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11006:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11007:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11008:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11009:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11010:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11011:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11012:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11013:*:*:*:*:*:*
These are NVD CPE applicability entries. Some products depend on configuration conditions; consult the official record to confirm applicability.
Advisories and references
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html
Exploit · Third Party Advisory · VDB Entry
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above
Patch · Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529
Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021
Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013
Vendor Advisory
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html
Exploit · Third Party Advisory · VDB Entry
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above
Patch · Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529
Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021
Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013
Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077
US Government Resource