AEGLIX vulnerability intelligence
CVE-2025-26399
CRITICAL · CVSS 9.8 · Analyzed
Published: 2025-09-23 · Updated: 2026-10-11 · Source: NVD
Vulnerability overview
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
Severity and scoring
- CVSS score
- 9.8 · CRITICAL
- CVSS version
- 3.1
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-502
CVSS measures technical severity; it does not establish whether this vulnerability is being exploited in your environment.
Known exploitation and remediation
Listed in CISA’s Known Exploited Vulnerabilities catalog.
- Affected product
- SolarWinds · Web Help Desk
- Added to catalog
- 2026-03-09
- Required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- CISA remediation due date
- 2026-03-12
CISA deadlines apply to the organizations covered by its directives. Confirm your own remediation requirements.
Verify affected versions and patch availability in the vendor advisory before making changes.
Affected products and versions
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Through (inclusive): 12.8.6
cpe:2.3:a:solarwinds:web_help_desk:12.8.7:-:*:*:*:*:*:*
These are NVD CPE applicability entries. Some products depend on configuration conditions; consult the official record to confirm applicability.
Advisories and references
- https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
Release Notes
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
Patch · Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399
US Government Resource
- https://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/
Third Party Advisory