AEGLIX vulnerability intelligence
CVE-2025-2775
CRITICAL · CVSS 9.3 · Analyzed
Published: 2025-05-07 · Updated: 2026-06-17 · Source: NVD
Vulnerability overview
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
Severity and scoring
- CVSS score
- 9.3 · CRITICAL
- CVSS version
- 3.1
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
- Weaknesses
- CWE-611
CVSS measures technical severity; it does not establish whether this vulnerability is being exploited in your environment.
Known exploitation and remediation
Listed in CISA’s Known Exploited Vulnerabilities catalog.
- Affected product
- SysAid · SysAid On-Prem
- Added to catalog
- 2025-07-22
- Required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- CISA remediation due date
- 2025-08-12
CISA deadlines apply to the organizations covered by its directives. Confirm your own remediation requirements.
Verify affected versions and patch availability in the vendor advisory before making changes.
Affected products and versions
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*
Through (inclusive): 23.3.40
These are NVD CPE applicability entries. Some products depend on configuration conditions; consult the official record to confirm applicability.
Advisories and references
- https://documentation.sysaid.com/docs/24-40-60
Release Notes
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
Exploit · Third Party Advisory
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
Exploit · Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2775
US Government Resource